GYMFlux PRIVACY NOTICE
Privacy Notice
Your privacy is of utter importance to us. The purpose of this information is to inform you about how we collect, use and protect any personal data we receive from you. On this page we highlight your rights and how we follow data protection laws. We are Gymflux Limited known as (‘Gflux’)(‘GYMFLUX’).
This Notice applies to you if we process your personal data. You may be one of the following;
Group, wholesale and individual customers
Working in partnership one time or multiple times
A partnership or pre-partnership
Sole trader
User of our Website, gymflux.co.uk and other platforms that obtain individuals credentials
Individuals who works at a supplier or customer of ours or another organisation that we deal with.
Individuals or businesses who enters one of our marketing campaigns and competitions or attends one of our events or photo shoots.
Recruitment prospects or candidate and/or someone else who is affected by our activities.
If you have any queries regarding your personal data and how it may be used by Gymflux, then you can contact us by email on personaldata@gymflux.co.uk and by post at;
GYMFLUX ltd London
Data Centre
PO Box 67319
LONDON
NW9 1QL
PERSONAL DATA DO WE COLLECT
This will depend on the type of relationship held with Gymflux and how the connection are/were made. We may collect the following personal data about you:
Contact details - your name, address (including billing and delivery addresses), telephone/fax number (including mobile number) and email address along with Communication and marketing preferences.
Your age or date of birth, gender, marital status, dietary requirements and family details.
Identification verification information such as your passport and other official identification details, information from a third-party money laundering check provider, Companies House information and your national insurance number.
Your real-time location
Your usage of our App and your username and password.
Details of your education and work history, including qualifications, roles, responsibilities and professional qualifications, and other information connected with your business (where you are a sole trader).
Likes, dislikes, interests, preferences, feedback and competition plus survey/Q&A responses.
Other publicly available personal data, including any which you have shared via a public platform (such as LinkedIn, Instagram, YouTube, Twitter or a public Facebook page).
Your social media, posts and information about your followers and the people that follow you.
Details of financial and transaction data including purchases, orders, returns and refunds.
Information connected with any purchases made on our Website or via our App including financial and transaction data.
Correspondence and communications with us including relating to complaints, allegations, disputes and claims.
Online browsing activities on our Website, including clicks, shopping cart and views.
Device information you use to browse our Website or access our App including the IP address, device type, usernames, account details and passwords.
Subscription Information such as when you subscribe to one of our blogs or other materials.
Creditworthiness, where we are required to undertake investigations in order to establish whether to enter into or continue a business relationship with you or the organisation you work for.
Performance records and information when working with or for us or in relation to any project or activities we are engaged in.
Videos, photographs and audio recordings which you or other people take and provide to us or we take ourselves.
CCTV imagery from you visiting any of our premises which are covered by our CCTV system.
Your activities and usage of our IT systems when you visit our premises such as visitor internet and Wi-Fi facilities.
The following information is not collected as a standard and will only apply when requested for certain activities with individuals consent; about your race or ethnicity, religious beliefs and sexual orientation, information about your health, including any medical condition, dietary requirements, health and sickness records, medical records and health professional information; and biometric data including your height and weight.
We may need to collect additional personal data for the purposes set out in this Notice.
WHERE WE COLLECT YOUR DATA FROM
From-You
We may collect your persona data from you directly or indirectly, for example when you:
Download our App to your device.
Set up an online account on our Website and /or purchase products from us.
Enquire about a vacancy or apply to become an employee of ours.
Enquire about and/or become one of our content contributors.
Engage with us during our relationship with you or the organisation you work for.
Register to use our App, Website or other services we provide.
Communicate with us regarding one of our App, Website or services, to ask a question, report a problem or for any other reason.
Register for, attend and/or participate in one of our events or enter one of our competitions.
Raise a query, complaint, claim, legal dispute on behalf of yourself or the organisation you work for.
From-Third Parties
We may also collect personal data from third parties, these parties will have your consent or some other lawful basis for doing so including:
Organisations who carry out research and analysis
professional bodies.
Professional advisors be it ours or yours including lawyers, accountants and other advisors.
Credit reference agencies including those which carry out data cleansing services;
Companies House;
Social media platforms including such as LinkedIn; Instagram, YouTube, Twitter or public Facebook page.
Referrals and recommendations, usually given by other people who know you or have a working relationship with you.
Your current or previous employer or the organisation you work for.
Government, local authorities or relevant regulators.
How we use your data
To upkeep and improve our services and/or products
Security of our IT and communication systems
To carry out identity and credit checks
To enter, review and perform contracts, where we may be supplying products and/or services to you and/or the organisation you work. Also if you may be supplying products and/or services to us and/or the organisation you work for including where we may be involved in similar arrangements with third parties.
To deal with and/or make any enquiries, support functions, complaints, claims, legal disputes submitted by you or the organisation you work for.
Data analysis, statistical analysis, research to help us improve our products and services.
Maintain records relating to you and also records relating to our business
Direct & indirect Marketing
Marketing activities including Gymflux website, social media sites and Apps, internal employee engagement and presentations by Gymflux employees at internal and external meetings
To communicate with you regarding our events.
For the prevention, detection or investigation of crime or the prosecution of offenders
To comply with legal and regulatory obligations
To manage our relationship with you or the organisation you work for and to operate and manage our business and internal reporting
We will use data inline with UK law and standards. We take this serious as a business to ensure our Community and anyone we interact with has their data protected. The below link can be used as a point of reference and support information.
https://www.gov.uk/data-protection
Where consent is give to use your personal data, you have the right to withdraw this consent, which you may do by contacting us, details can be found on our contact us page, please reference data as the subject. Withdrawal of your consent will not affect any data that has been put into use before you requested a withdrawal due to your initial consent being acted upon.
Some data may be required to share weather it be a contractual or legal obligation, failure to provide this may withhold us from supplying any services and/or good.
Where required, for your protection we may anonymise and group any of the personal data we hold (so that it does not identify you).
We may use anonymised and group information for purposes that include testing our systems, research, data analysis, for improving our services across the business.
Your right to opt out of receiving marketing communications from us can be actioned, by:
informing by contacting our customer support team at personaldata@gymflux.co.uk .
making use of the simple “unsubscribe” link in emails or the “STOP” number for texts.
Contacting by post to the below address given.
Personalisation and Automated Decision Making
If you visit our Website or use our App, you may receive personalised banner advertisements whilst browsing website of other companies. Any banner advertisements you see will relate to your browsing activity on our website from your computer or other devices.
These advertisements are provided by us via external market specialist providers using techniques such as ads, ad tags, pixels, web beacons, mobile identifiers and ‘cookies’ placed on your computer or other devices (see further information on the use of cookies in our Cookie Policy. You can disable cookies at any time - see Cookie Policy for further information.
We may analyse your browsing and purchasing activity online and your responses to marketing communications. As a result of this analysis, together with other data, allow us to make decisions on the marketing communications that are suitable and most relevant for you. We may use software and smart technology for automated decision making. We aim to update you about products and services which are of interest and relevance to you as an individual.
This is to help provide more personalised services and experiences, we may review data on other platform also to help optimise this. Some of our services enable you to sign-in via external social media platform providers such as Facebook, by doing so you are agreeing to share this data.
We may tailor our communications to you by grouping individuals with similar interests using this data so we can send them product news or promotional offers that are relevant to that shared interest.
You may have the right to opt out of some automated processing, including profiling, at any time by:
informing by contacting our customer support team at personaldata@gymflux.co.uk .
making use of the simple “unsubscribe” link in emails or the “STOP” number for texts.
Contacting by post to the below address given.
Cookies
Our Website uses cookies to capture personal data of people who visit the website such as;
Browsing behaviours
Purchasing behaviours
Including the pages viewed, products purchased and the journey around our Website.
We currently use a cookies tool on our Website which relies on implied consent of users buy clearly highlighting this upon entering our site We will ensure any necessary cookies for functionality and security are marked so that they are not deleted by the tool.
Detailed information about how we use cookies is in our Cookie Policy. This will allow you to make an informed choice as to whether you wish to accept our cookies.
WHO WE MAY SHARE YOUR PERSONAL DATA WITH
We may share your personal data with the following third parties:
The company that you represent.
Our and/or your professional advisors including lawyers, accountants and other advisors.
Other companies within our group and respected partners.
Companies within our supply chain so that they can contact you about any issues in the supply chain or where your personal data is relevant to a subcontractor or party above us in the supply chain.
Other companies including but not limited to companies who own the venues at which our events take place, companies who market and/or facilitate our events and photographers and videographers who attend our events.
Credit reference agencies and other identification agencies so that we can assess your creditworthiness or verify your identity.
Third parties who ask for or want referrals for example we may provide your details to a third party who is seeking services/products which are the same or like those that you provide.
Service providers and advisors to us including companies that support our business operations. Such as IT, marketing and logistic partners
Companies who carry out research, analysis and/or data cleansing services. Governmental bodies, law enforcement agencies, regulators, security services, courts/tribunals and insurers including where we are required to do so in order to comply with our legal obligations and the administration of justice.
Business Purchasers, funders, investors and/or advisers if we sell or negotiate to sell any part of our business or assets – including a restructure of our business whether by merger, re-companies or otherwise.
HOW LONG WE KEEP YOUR DATA
Certain Laws and regulatory requirements require us to retain certain records for specific amounts of time. In relation to your personal data, we will hold this only for so long as we require that personal data for legal or regulatory reasons or for legitimate organisational purposes.
We will not keep your data for longer than is necessary for the purposes for which we collect them.
It is important that the personal data we hold about you is accurate and up-to-date. You should let us know if anything changes. You can contact us by using the details set out in the “Contact us” section below.
HOW WE PROTECT YOUR DATA
Data security is extremely important to us, we take this very seriously and will use all reasonable endeavours to protect the integrity and security of any data we collect about you.
Gymflux is committed to keeping your personal data safe. Our security measures include: -
Internal policies and procedures.
Training for our employees.
Encryption of personal data.
Cyber security assessments.
Preparations to ensure we are ready to respond to cyber security attacks and data security incidents.
Security controls which protect our IT systems infrastructure and our premises from external attack and unauthorised access.
WHAT YOU CAN DO TO HELP PROTECT YOUR DATA
You should always be cautious when sharing your personal data. No one from our company will ever ask you to confirm any bank account or credit card details via email. If you receive an email claiming to be from Gymflux asking you to do so, please ignore it and do not respond.
When using devices in a public location, always log out and close the website browser when you complete an online session.
Try taking the following security measures to enhance your online safety:
Avoid using the same password for different online accounts.
Use a difficult word/number combination of at least 8 characters and something that is not easily guessed when making passworda.
Frequently change your password (you can do this in your account settings.
Your RIGHTS
You have the following rights in reference to your personal data:
Request access to personal data we hold about you.
Informed about how your personal data is being used.
Ask us to update and correct any out-of-date or incorrect personal data that we hold on you.
Object to processing of your personal data and/or to withdraw any consent you have given us and to opt out of any marketing communications that we may send you.
Restrict processing of your personal data, subject to requirement of data.
The right to request that we erase your personal data in certain circumstances.
Object to selected automated decision-making processes using your personal data.
You should note that some of these rights may not apply as they have specific requirements and exemptions which apply to them and they may not apply to personal data recorded and stored by us
We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that personal data is not disclosed to any person who has no right to receive it.
This highlight standard summary of your legal rights in respect of personal data, however this is a very complex area of law. Information about your legal rights can be found on the Information Commissioner’s website at https://ico.org.uk/for-the-public/.
If you wish to exercise any rights, contact us using the details set out in the 'Contact Us' section below.
CHANGES TO THIS NOTICE
We may update this Notice from time to time. The version detail at the bottom of this document/page will change. If required by law we will seek your consent to changes in the way we use your personal data.
CONTACTING US
Any query or complaint in connection with this information, please email personaldata@gymflux.co.uk or write to us at;
GYMFLUX ltd London
Data Centre
PO Box 67319
LONDON
NW9 1QL
Version 28thrd February 2020. 1.01